Booking confirmation
An enquiry is a request for availability. Reception confirms the room, rate, inclusions and any payment arrangement before a reservation is made.
STAY INFORMATION
Plan with
peace of mind.
Check booking, payment and cancellation details with reception before you travel.
Arrival & identification
Confirm check-in and check-out timings, identification requirements and any early-arrival or late-departure arrangement with reception.
Payments, cancellations & changes
Request the payment, cancellation, refund and date-change terms that apply to your quoted stay. These should be confirmed before making payment.
Room & wellness arrangements
Ask which amenities are included in your selected room. Spa, Jacuzzi room configurations, laundry, dining and transfers should be confirmed for availability and any charges.
Third-party services
Delivery and ride services are provided by their respective platforms or operators. Coverage, charges and provider terms apply.
Your enquiry details
The enquiry tool prepares your message on your device. It does not send your details or reserve a room. Copy and share it with reception when you are ready.
